In today's extremely competitive and fast-paced market, knowing how to serve customers efficiently and in an orderly manner, who are increasingly demanding and in a hurry, is essential to amortize expenses and generate profits.
Thanks to the digital signage technology integrated into our queue management systems, it is now possible to communicate new offers in a flexible and timely manner and increase the value of the average receipt.
Kiosk, a leading company in digital signage systems and queue management systems, is able to offer you the innovation of this sector, helping you choose the system best suited to your store, your customers and the type of service you provide.
For many sectors, price and product are no longer enough to differentiate yourself from the competition, while the purchasing experience or customer experience does. The goal is to create a positive and pleasant experience for the consumer. In order to offer a better purchasing experience within your store, you must therefore refocus on the fundamentals of service and evaluate the various elements that can interfere or create inconvenience: kindness, attention to the customer, respect for their time, competence, etc.
Market research reveals how the adoption of digital queue management systems, integrated with digital signage technology, in addition to streamlining waiting times and respecting customer priorities, contributes to increasing profits in stores thanks to the possibility of transmitting the right content to the right target, in the right place and at the right time.
The combination of a queue management system such as Kiosk Qmicro or Kiosk Hydra with digital signage technology has been shown to represent an important lever in the decision-making process of buyers, especially in the pre-purchase phase.
Once the customer has taken their service ticket, they are much more likely to calmly view the goods on display and are at the same time much more receptive to the campaigns transmitted on the call display. Content also plays an important role, if of quality of course, since it is able to inspire and transmit those emotions that are difficult to describe in words but that can lead to the decision to purchase.
Furthermore, thanks to the touch screen totems integrated into the solution, the customer can easily select the service relevant to his needs, and then be served by the staff most suited to his type of request and no longer by the first sales assistant who becomes available as happens in many cases.
In this way, the path is taken towards an increasingly competent customer service, focused on his requests and less generalist. A path that leads, as confirmed by many cases, to greater profits and greater satisfaction with purchase.
Kiosk Qmicro is the simplest and most accessible queue management system. Kiosk Qmicro allows you to organize your customers in a single queue with one or more call desks.
Kiosk Hydra Ex is the queue management software suitable for those who need a professional queue management solution, benefiting from the scalability that the Kiosk Hydra platform allows.
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Sector studies show how, with a new generation queue management system inside a store, not only does the perceived quality of service increase, but at the same time sales increase significantly.
In fact, the waiting customer, no longer afraid of "losing their turn", is more inclined to view the items on display. In this sense, adopting a Kiosk queue management system means not only ensuring the right shifts and internal efficiency, but also increasing the effectiveness of your marketing and merchandising.
Better communication of the product or service to the customer, better receptivity of your offer, respected customer arrival priority, increased sales: these are, in short, the factors that make Kiosk solutions a winning and differentiating choice.
Kiosk Wallber
Kiosk Wallber is the innovative ticket dispenser, capable of issuing automatically numbered tickets without having to press buttons. Usable alone or combined with the Kiosk Qmicro queue management solution, Kiosk Wallber is characterised by its easy operation and easy installation.
In fact, Kiosk Wallber can be fixed to the wall, to save space and reduce clutter, or fixed to a support pole, for easy relocation according to needs.
A few minutes and the system is ready for use.
Kiosk Wallber replaces the obsolete queue management snails. With Kiosk Wallber, in fact, your customer is able to collect the ticket, which automatically comes out in progressive numbering, without the need for other control elements or peripherals.
Furthermore, by combining it with the Kiosk Qmicro software, it becomes a queue management system with more advanced management functions.
Kiosk One Small
Kiosk Elegant is the new touchscreen queue management totem by Kiosk for the needs of multiple queues, or when the specific services offered by the staff at the counter can be requested selectively using a specific button on the touch display.
Developed to meet the needs of new bakeries and pastry shops, Kiosk Elegant has no equal on the Italian market. Thanks to its line and compactness, Kiosk Elegant fits elegantly into any environment.
The convenient opening of the box allows easy insertion of the paper and maintenance inside it.
The bright 15" touchscreen display allows convenient selection of the service thanks to its greater readability even in places with strong lighting and reflections.
Adoption of better quality components and final checks ensure long-lasting durability of your investment
Many installations in different markets, with different levels of service complexity
Made by us and customizable by us, according to your corporate identity and your process or functionality needs.
For the optimal design of service and signage logics
To know how to use the system and make the most of your investment
Rapid remote support and maintenance for a long-lasting investment
Definitely not. The data shows that to generate a return on investment you need to have the right technology, which allows the right flexibility, the right operation and statistics on the data collected: in this way you can carry out accurate considerations and evaluations that will allow you to implement any corrective behaviors.
Research confirms that in fact those who define their marketing strategies based on data sell 20% more and spend 30% less. Many cases often fail because problematic hardware or the wrong software has been chosen.
Then during actual use, the limitations or malfunctions of a bad purchase are discovered, not initially evaluated due to poor know-how. Our task and our experience allow you to avoid this risk and increase your profits.
Do you want to increase sales in your bakery?
If you are thinking of starting a restyling of your bakery or bakery, to innovate, better differentiate yourself from your competitors, and offer your customers a better shopping experience, Kiosk is ready to help you, supporting you with analysis and specific consultancy for your sector, offering you only best in class systems, and guiding you in choosing the most suitable product for your bakery, your type of clientele and your needs and possibilities for creating content for your displays.
But that's not all. Kiosk in fact supports your business with creative services with high strategic value, to give your project an extra boost.
Our consultants are available to understand your needs and show you the best system for your service reality.
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