For those who do not just want a simple queue management system, but also need advanced management of counter activities, Kiosk Hydra is the right product.
It is a highly innovative multi-service and multi-counter queue management system, based on digital signage technology, intuitive and easy to use, designed to provide an effective and practical solution that will reduce waiting times and make the queue and reception more pleasant for the customer and more productive for the company.
It is also able to identify, sort and distribute any overload of requests, thus ensuring the shortest waiting time. The user, once they have selected the service they are interested in and taken their ticket, follows the evolution of the wait thanks to the wall displays which, in addition to displaying the queue status, show announcements, news, advertising messages and everything that is published in just a few clicks from the management and control console.
Kiosk Hydra® is the perfect queue management system to improve the service offered to your customers. And if we examine it in depth, it represents the best system available today on the queue management system market.
Kiosk Hydra immediately puts you in a position to work better. The intuitive interface and related features make Kiosk Hydra a powerful digital signage queue management system. Based on .NET technology, the software is able to offer complete management of front and back office activities for all those single-site and multi-site activities.
It also has a rapid start-up: it only requires the installation of virtual clients, and we'll take care of any upgrades. Many companies have chosen Kiosk Hydra for its scalability: in fact, it has numerous modules that greatly expand its performance to the point of centrally managing multi-site structures.
Kiosk Hydra, thanks to its functions for managing waiting flows and communication, is the system needed for those who want to pay attention to customer service. Hospitals, clinics and laboratories, pharmacies, banks and insurance companies, public and private entities, supermarkets, can gain a significant advantage in terms of image, efficiency and quality of the final service provided to their customers.
Kiosk Hydra allows you to rethink the way you welcome and serve your customers, with confidential calls and personalized service procedures and less at the counter. The customer is important. Your role too. Kiosk Hydra can give you a hand.
Software
• Multi-branch and multi-service management
• Unlimited files
• Multi-location management
• Multilingual management
• Advanced quality analysis and reporting tools
• Available in local server or cloud server version
• Digital signage communication on display
• Integrated instant survey
• Optional additional software modules including:
- Booking module for online booking
- Forward module for complex flows
- Voice assistant
Hardware
• Totem: Kiosk One Small model or Kiosk Elegant model with thermal printer
• Touch display for service selection
• Full HD professional call displays
• Counter displays of various sizes
Professional services
• Project analysis and support
• System installation
• Advanced integration
• Training
• Visual branding
• Technical support
• Evolutionary maintenance
• Creation of digital signage content
Call terminal for operator:
• PC Windows
• Terminali virtuali
• iOS (iPhone, iPad)
• Tablet and mobile with Android
• All devices capable of opening a web page
AVAILABLE: 3 -5 working days
Our consultants are available to understand your needs and show you the best solution for you.
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