Kiosk Hydra Booking is the ideal solution to give value to your customers' time and your staff's time. Kiosk Hydra Booking is an online booking system that allows the user to make an appointment with an operator at a specific time, avoiding unnecessary queues.
In this way the time spent in the waiting area is reduced, work can be better organised and customer service improved.
With the Kiosk Hydra Booking software the customer can book online and choose the place, service, date and time of the appointment based on the availability provided by the system. The system will call the user with an appointment with priority over people without an appointment starting from the agreed appointment time.
An important element of this booking software is that it can be accompanied by an interface for use by internal or external call centres: in this way assisted booking is combined with self-service booking.
L’utente può prenotare in qualsiasi momento e da postazioni fisse e mobile. La tecnologia responsive della web app garantisce la visualizzazione ottimizzata delle pagine evitando il download sullo smartphone.
Protetto da credenziali di accesso, il backoffice permette di amministrare l’intero sistema, impostando autonomamente i servizi prenotabili e gestendo la lista degli appuntamenti. Le versioni dotate di modulo statistico possono creare report dettagliati sull’utilizzo del sistema.
Kiosk Hydra Booking è scalabile in funzione delle esigenze dell’azienda, consentendo quindi l’ampliamento del numero di sedi e di postazioni gestite.
L’amministratore è autonomo nella scelta dei servizi da gestire su appuntamento.
Greater efficiency in the service provided thanks to better agenda management
Minimizing waiting times
Greater attention to the customer is perceived as a sign of the company's professionalism.
Accessible and up-to-date online bookings, 24/7
No queues and fewer booking calls
Better organization of appointments, staff, tasks and entrances.
Management panel accessible anytime and anywhere thanks to Cloud technology
Integrate online bookings directly into your website
Procedures for improving the service provided thanks to the analysis of historical data
Our consultants are available to understand your needs and show you the best system for your service reality.
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