Kiosk Hydra Booking is the ideal solution to give value to your customers' time and your staff's time. Kiosk Hydra Booking is an online booking system that allows the user to make an appointment with an operator at a specific time, avoiding unnecessary queues.
In this way the time spent in the waiting area is reduced, work can be better organised and customer service improved.
With the Kiosk Hydra Booking software the customer can book online and choose the place, service, date and time of the appointment based on the availability provided by the system. The system will call the user with an appointment with priority over people without an appointment starting from the agreed appointment time.
An important element of this booking software is that it can be accompanied by an interface for use by internal or external call centres: in this way assisted booking is combined with self-service booking.
The user can book at any time and from fixed and mobile locations. The responsive technology of the web app guarantees optimized viewing of the pages, avoiding downloading on the smartphone.
Protected by access credentials, the backoffice allows you to administer the entire system, independently setting the bookable services and managing the appointment list. The versions equipped with a statistics module can create detailed reports on the use of the system.
Kiosk Hydra Booking is scalable according to the needs of the company, thus allowing the expansion of the number of locations and workstations managed. The administrator is autonomous in choosing the services to manage by appointment.
Greater efficiency in the service provided thanks to better agenda management
Minimizing waiting times
Greater attention to the customer is perceived as a sign of the company's professionalism.
Online reservations can be made anytime, 24/7, with reminder notification via email or SMS
No queues and fewer booking calls
Better organization of appointments, staff, tasks and entrances.
Management panel accessible anytime and anywhere thanks to Cloud technology
Integrate online bookings directly into your website
Procedures for improving the service provided thanks to the analysis of historical data
Our consultants are available to understand your needs and show you the best system for your service reality.
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