​Clear communication and service efficiency with Kiosk Hydra

​Kiosk Hydra is not a simple queue management system, but an advanced system for managing counter activities, communications in waiting rooms and corridors, queue peaks, with advanced quality measurement tools.
Kiosk Hydra is the solution created by Kiosk to solve the reception needs in hospital, clinical and medical settings in general.

Thanks to this innovative system, queue-related issues are significantly simplified, while waiting times are reduced and managed effectively.

This system was designed to allow the management of multi-service, multi-counter and multi-site queues, carrying out the task of directing and sorting users directly to the counter designated for the requested service.

A real platform, which offers Hospital Companies levels of flexibility, efficiency and clarity superior to previous queue management systems.

​Better welcome. Better service.

​Thanks to digital signage technology, today it is possible to have a communication performance that can greatly facilitate service communication and the perception of the service provided.
Clear, understandable communication, visible at the point of need, can really do a lot, both in terms of initial disorientation because it makes the person receiving it autonomous, and on an organizational level: fewer interruptions, less management of requests, saving useful time.

A good flow management system today more than ever must be able to not only guarantee sorting and continuity of operation of the hardware in use, but also correctly integrate flexibility and communication and management performance.

Kiosk, a leading company in self-service and digital signage systems, is able to offer you the best available on the market today, supporting you in choosing the most suitable system for your reality, based on the distribution of spaces and service points.

​Respect for Privacy

​​The Kiosk Hydra queue management system, using anonymous codes that indicate the service and the progressive number, represents a simple and GDPR compliant solution, avoiding calls by name of patients and thus ensuring respect for their privacy and confidentiality.

This approach is essential to protect personal data, as required by art. 5 of the GDPR, which establishes the principles of data minimization and integrity of their confidentiality.

Unfortunately, some facilities continue to call patients by name, exposing them to potential privacy violations.

Implementing innovative systems such as the queue management system not only ensures compliance with regulations, but also demonstrates commitment to customer care and satisfaction, ensuring a more confidential and professional experience. 

Protecting privacy is not only a legal obligation, but an added value that strengthens patient confidence in the service offered.

​Extremely easy to manage

​Kiosk Hydra was designed to simplify the management activities of the counters, correctly sort and direct users, manage the problems of waiting and queues, raise the standard of the service provided through quality monitoring.

A powerful flow manager that provides the tools for a quick overview of the progress of the activities at the level of services provided at the counters of health units of all sizes, through the use of the latest digital signage technology and the complete centralized management of all locations. All content, staff management, and much more are easily updated and managed by the system administrator.

​A scalable architecture designed for integration.

​Kiosk Hydra fully meets the needs of Hospitals and Medical Centers, both small and large. It is a modular, flexible and intuitive solution that offers a range of fully integrated features to simplify and automate the management of queues and counter services, both in single-unit and multi-unit or branch offices.

Intelligent queue management and service request overload are automatically sorted and distributed to ensure the shortest waiting time. From acceptance to the provision of services in the various clinics, everything is managed intelligently by Kiosk Hydra, offering the system administrator an overview of ongoing activities and great administration possibilities.

A modular and scalable system: reports and statistics, appointment management, surveys are just some of the modules that can be requested and present in Kiosk Hydra.
Choosing the best has its advantages. Right from the start.