Better management of expectations and priorities.

Kiosk queue management systems integrate digital signage technology, which is a software and hardware system that is not limited to return the next customer number to be served, but manage the call, the priority and sorting according to the requested service , allowing a reduction in the perception of waiting time thanks to the visual communication transmitted on the paired display.

A Kiosk system helps pharmacies to organize better the job internally, by simplifying the work of employees and allowing better use of available personnel.

In short, better management of customer requests and expectations.

So while on the one hand the customer is guaranteed peace of mind and security of not losing his priority of service, at the other hand he can benefit from a greater discretionary service, because waiting customers know to be called when it’s their turn and so they can explore freely the goods on the shelf without no necessity to stand in line with each other near the service counter.

By adopting the Kiosk technology, you will no longer need strips and path markers, tie-down columns to delimit routes and file and queue distribution.

No more files and tensions. An easier, clearer environment, a more comprehensible communication for an accurate customer service.

Turn waiting into a profit opportunity.

Recent studies show how a queueing system of the new generation not only raises the quality of the service perceived, but at the same time increases considerably the sales of products.

The waiting customer, in fact, no longer afraid of "losing his turn", is more prepared to view the items on the shelf or to learn what is communicated on the call display.

Adopting a Kiosk queueing system means not only guaranteeing the right shifts and internal efficiency, but also increasing the effectiveness of your marketing and merchandising.

Better communication of product and customer service, better receptivity of your offer, care and attention to the customer, increase in sales: these are the factors that make Kiosk solutions a winning and differentiating choice.

Statistics and reports for strategic value assessments.

Kiosk elimination systems are also effective tools for evaluating your service efficiency thanks to the generation of refined statistics and service reports. Making decisions based on data and taking them based on hypotheses are two very different things.

Kiosk Hydra Ex solutions puts you in a position to carry out a daily monitoring of your service activities and sales to the public, allowing you to make evaluations and corrections in excellent continuous improvement.

Satisfied customers.
A common goal.

Kiosk, a leader in digital signage systems and in the development of solutions for customer satisfaction, is able to offer the best available on the market today, supporting you in choosing the most suitable system for your available space and your type of service. Having satisfied customers is ours and your goal.